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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jamie Murray

May 17, 2023

5  out of  5 rating by Jamie Murray
"Positive attitudes, always helpful, patient"

Robert Richards

April 7, 2023

5  out of  5 rating by Robert Richards
"Very helpful and got a better deal with more coverage, thank you!"

fawn simeroth

March 29, 2023

5  out of  5 rating by fawn simeroth
"Natalia called me directly and got everything set up and organized. Previous score was due to being spoken to rudely about policy and "drive safe" device"

Trevor Flint

March 8, 2023

5  out of  5 rating by Trevor Flint
"Got the information I need. Thank you"

Monica Watson

February 22, 2023

5  out of  5 rating by Monica Watson
"This office is so friendly and really practice being “good neighbors”. They always make sure their families are protected whether its homeowners insurance, auto insuranc, life insuranc, business insurance or property insurance, they make sure to protect you, your loved ones and your assets. I’m really happy to have met them all Natali, Nicole and James thank you!"

Stevie Blanchfield

February 17, 2023

5  out of  5 rating by Stevie Blanchfield
"I have never had a problem with any State Farm agency or rep. They have been there for me in the middle of the night. As well as sorted out an error from a roadside assistance service. Thank you State Farm."

antonie botes

February 17, 2023

5  out of  5 rating by antonie botes
"Shopped around for insurance and switched over to State Farm. Best deal and service!!! James and Natalia are fabulous!!"

Piramithia Snow

February 3, 2023

5  out of  5 rating by Piramithia Snow
"What a nice little nook of Oak Harbor to be at! I was overwhelmed with mellow vibe in this office, also the agents offering us a beverage during our time in. I always appreciate a mix of business and personality coming from our rep to make our appointment a pleasure. Thanks for saving us more money!"

Bruce Phillips

January 23, 2023

5  out of  5 rating by Bruce Phillips
"Need help with an insurance issue that no one can seem to solve over the phone? This is the go-to agent on the island. A true problem solver with a police negotiator skill set. It's great to have an advocate. Problem solved by an agent, which should have been solved by claims. Now to celebrate....Whoot!"

Danielle legler

January 17, 2023

5  out of  5 rating by Danielle legler
"I used to live in California and was with State Farm years before I moved up to Washington. I moved here with the military and had USAA. When I began looking for insurance on my own I was looking for a State Farm agent again. because I liked the value I received in California. Natalia really took the time to explain the coverage I was paying for and made sure I had everything I needed because I forgot what it all meant. With the rate increase in Washington I really appreciate how Natalia and her team reached out to communicate. It sucks paying more because of how my policy was affected but feels good knowing that I have great care and customer service."

Brett Erb

January 12, 2023

5  out of  5 rating by Brett Erb
"My State Farm agent, Natalia Talo, is probably one of the better agents working for State Farm that I have ever encountered. She knew my policy and she knew my coverage levels. She knew that a coverage review was in order and we both agreed on new coverage. I liked the fact that she double checked her work, and came up with a solid quote with our first visit. I am partial to State Farm Insurance . I have more than one home to ensure and parcels of land that require Liability policies. If I’ve ever had a problem, State Farm has been there since I’ve had home insurance and car insurance, etc. This agent and the agency ranks, right up there, with the best ones I’ve worked. This person does her homework . Easy to talk with and I think has the best interest of her customers in mind. This was an easy reviewed to write."

Samantha Amell

January 5, 2023

5  out of  5 rating by Samantha Amell
"Absolutely wonderful customer service! She was patient with me and my tired brain early in the morning!"

Emily Crissman

December 21, 2022

5  out of  5 rating by Emily Crissman
"Moved up to Oak Harbor for the Navy and needed new insurance, found Natalia and she worked with me to set up a named non owner insurance policy! She is phenomenal and very knowledgeable! She took the time to help me and answer all the questions I had! Highly recommend!"

Brenda Johnson

December 20, 2022

5  out of  5 rating by Brenda Johnson
"Natalia and James were very thorough going over our policies. They made us aware of other options for our insurance needs. Some we decided to go with and others we said no. We never felt pressured to add anything we didn't want to either. I really feel they had our best interest in mind."

john watson

December 3, 2022

5  out of  5 rating by john watson
"Natalia was Very Very Helpful, kind and thoughtful, she explained everything I needed to know, and I decided to go with State Farm Ins, after I talked with her! I'm sure she's a real asset to the office!!!"

Debbie Gough

November 24, 2022

5  out of  5 rating by Debbie Gough
"It was a pleasure working with both James and Natalia! They made the process of transferring my State Farm policies easy! When I walked in the office I was greeted with a cheerful Hello from all!"

Luz Sanchez Deltoro

November 24, 2022

5  out of  5 rating by Luz Sanchez Deltoro
"(Translated by Google) Very good service, your team, very efficient, they answered all my questions and they also gave me very good coverage and a very good price, thanks, Natalia Talo's team. (Original) Muy buen servicio su equipo , muy eficiente, contestaron todas mis preguntas y también me dieron muy buena cobertura y muy precio gracias equipo de Natalia Talo.."

Pelene Talo

November 23, 2022

5  out of  5 rating by Pelene Talo
"If you want the best rates for auto insurance and the best customer service, look no further! Natalia and her team are a great group of professionals! If I could give this office more than 5 stars you better believe I sure would! If you don't believe me give them a call right away for your home and your Life insurance needs."

Randi Harris

October 26, 2022

5  out of  5 rating by Randi Harris
"Saving $45 on my car insurance and Natalia was so nice and enjoyable to work with! Saw her name from other people suggesting her for car insurance and boy they were NOT wrong! Highly recommend!!"

Anabelle Mills

October 25, 2022

5  out of  5 rating by Anabelle Mills
"Great service and nice people."

Sonya McGregor

October 5, 2022

5  out of  5 rating by Sonya McGregor
"Noelly was courteous & helpful. She is friendly snd speaks clearly & not too fast which is better for us older clients especially with hearing issues!"

Noelly Salgado

October 5, 2022

5  out of  5 rating by Noelly Salgado
"Great service, lovely team!"

Paul barber

October 3, 2022

5  out of  5 rating by Paul barber
"Good folks. Take care of you."

Anthony Trinh

September 3, 2022

5  out of  5 rating by Anthony Trinh
"Just walk in and they will take care of you. Everyone is so nice and friendly. They will help you understand the coverages you need to protect your assets. Highly recommend!"

Nicole Anne Trinh

September 3, 2022

5  out of  5 rating by Nicole Anne Trinh
"Very professional and polite. She's ready to help you with your insurance needs"